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    B2B Telecommunication Market

    ID: MRFR/ICT/4497-HCR
    100 Pages
    Shubham Munde
    September 2025

    B2B Telecommunication Market Research Report Information By Solution (WAN Solution, Voice over IP (VoIP), M2M Communication, Cloud Services, Unified Communication, and Collaboration), By Enterprise Size (Large Enterprise and SMEs), By Industry Vertical (Retail, Media & Entertainment, Energy and Utilities, Healthcare, Transportation and Logistics, Banking, Financial Services and Insurance (BFSI), and Others), and By Region (North America, Europe, Asia-Pacific, Middle East & Africa, and South America) - Forecast till 2032

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    B2B Telecommunication Market Summary

    As per Market Research Future Analysis, the B2B Telecommunication market is poised for significant growth, expanding from USD 96.8 billion in 2024 to USD 293.8 billion by 2032, with a CAGR of 14.9% during the forecast period. The market was valued at USD 84.3 billion in 2023, driven by factors such as rapid industrialization, urbanization, and the increasing demand for secure communication solutions. The COVID-19 pandemic has further accelerated the adoption of B2B telecommunications, as businesses adapt to remote operations and digital communication methods. Key segments include cloud services, which dominate the market, and M2M communication, expected to see substantial growth. North America currently holds the largest market share, while the Asia-Pacific region is anticipated to grow at the fastest rate due to increased outsourcing and advanced telecom solutions.

    Key Market Trends & Highlights

    Key trends driving the B2B Telecommunication market include technological advancements and changing business needs.

    • Market size in 2024: USD 96.8 billion; projected to reach USD 293.8 billion by 2032.
    • CAGR during 2024-2032: 14.9%; significant growth driven by industrialization and urbanization.
    • Cloud services segment captured the largest market share in 2020; expected to maintain dominance.
    • Asia-Pacific region projected to grow at the fastest rate due to increased adoption of telecom solutions.

    Market Size & Forecast

    2023 Market Size USD 84.3 billion
    2024 Market Size USD 96.8 billion
    2032 Market Size USD 293.8 billion

    Major Players

    Key players include Telstra Corporation Limited, Verizon Communications, Inc., Telefonica, S.A., Deutsche Telekom AG, Sprint Corporation, AT&T Inc., Vodafone Group PLC, NTT Communications Corporation, and Orange S.A.

    B2B Telecommunication Market Trends

    Growing trend of adoption of the Internet of Things

    The growing use of the Internet of Things across industrial sectors, as well as the introduction of wireless technology and machine-to-machine communication with users, have had an impact on the expansion of the B2B Telecommunication Market. The appealing qualities of lower broadband rates, large storage, and network availability even in remote locations have spurred the rise of the B2B telecommunications business.

    In recent years, the increasing industrialization and urbanisation in various nations has created demand for the B2B Telecommunications sector. The rise of startups, as well as an increase in the volume of system data and data in other formats such as text, video, and voice, are boosting the B2B Telecommunication industry. As advanced technologies become more widely adopted, various sectors are focusing on integrating advanced technology into their telecommunications services. Advanced technologies have lowered the complexity of business practises as well as the burden on physical systems.

    More than half of the B2B Telecommunications market revenue is accounted for by cloud-based B2B Telecommunication services. This element explains the B2B Telecommunications opportunity.

    Businesses may develop a smarter supply chain by distributing machines, distributing computing, and multi-accessing edge computing with B2B telecommunications. The business can perform differently by providing several connectivity alternatives. This allows for the development of solutions that may be monetized across multiple industrial sectors.

    The Global B2B Telecommunication Market is poised for transformative growth as businesses increasingly prioritize digital connectivity and advanced communication solutions to enhance operational efficiency and customer engagement.

    Federal Communications Commission (FCC)

    B2B Telecommunication Market Drivers

    Market Growth Projections

    The Global B2B Telecommunication Market Industry is poised for substantial growth, with projections indicating a market size of 445.7 USD Billion by 2035. The anticipated compound annual growth rate (CAGR) of 14.89% from 2025 to 2035 highlights the increasing demand for telecommunication services across various sectors. This growth is driven by factors such as the rising adoption of cloud services, advancements in 5G technology, and the expansion of IoT applications. As businesses continue to invest in digital transformation and seek innovative communication solutions, the telecommunications market is likely to evolve, presenting new opportunities for providers and stakeholders.

    Advancements in 5G Technology

    The advent of 5G technology significantly influences the Global B2B Telecommunication Market Industry, enabling faster and more reliable connectivity. Businesses are increasingly leveraging 5G to enhance operational efficiency and support innovative applications such as IoT and smart manufacturing. The deployment of 5G networks facilitates real-time data transmission, which is crucial for industries that rely on instantaneous communication. As the technology matures, it is anticipated that the market will see substantial growth, contributing to the overall expansion of the B2B telecommunications sector. The integration of 5G capabilities is likely to attract new investments and partnerships, further driving market dynamics.

    Expansion of IoT Applications

    The proliferation of Internet of Things (IoT) applications is reshaping the Global B2B Telecommunication Market Industry. As more devices become interconnected, businesses require robust telecommunications infrastructure to support the data exchange and communication between these devices. This trend is evident across various sectors, including manufacturing, healthcare, and logistics, where IoT solutions are enhancing operational efficiency and decision-making processes. The demand for reliable connectivity and data management solutions is expected to drive significant growth in the telecommunications market. As organizations increasingly adopt IoT technologies, telecommunication providers are likely to develop tailored solutions to meet these evolving needs.

    Increased Focus on Cybersecurity

    With the rise in digital transformation, the Global B2B Telecommunication Market Industry is witnessing an increased focus on cybersecurity solutions. Businesses are prioritizing the protection of sensitive data and communication channels, leading telecommunication providers to enhance their security offerings. This trend is particularly relevant as cyber threats become more sophisticated and prevalent. Companies are investing in secure communication networks to safeguard their operations, which in turn drives demand for advanced telecommunication services. The emphasis on cybersecurity not only enhances customer trust but also positions telecommunications firms as critical partners in ensuring business continuity.

    Rising Demand for Cloud Services

    The Global B2B Telecommunication Market Industry experiences a notable surge in demand for cloud services, driven by businesses seeking scalable and flexible solutions. As organizations increasingly migrate to cloud-based platforms, telecommunication providers are adapting their offerings to support this transition. In 2024, the market is projected to reach 96.8 USD Billion, reflecting the growing reliance on cloud infrastructure. This trend is expected to continue, with projections indicating a market size of 445.7 USD Billion by 2035. The compound annual growth rate (CAGR) of 14.89% from 2025 to 2035 underscores the potential for growth in this segment.

    Growing Need for Unified Communication Solutions

    The Global B2B Telecommunication Market Industry is experiencing a growing need for unified communication solutions as businesses seek to streamline their communication processes. Unified communication platforms integrate various communication tools, such as voice, video, and messaging, into a single interface, enhancing collaboration among teams. This trend is particularly relevant in a globalized business environment where remote work and cross-border collaboration are becoming the norm. As organizations recognize the value of efficient communication, telecommunication providers are expanding their service offerings to include comprehensive unified communication solutions. This shift is likely to contribute to the overall growth of the telecommunications market.

    Market Segment Insights

    B2B Telecommunication solution Insights

    Based on solution, the B2B Telecommunication market is segmented into WAN Solution, Voice over IP (VoIP), M2M Communication, Cloud Services, Unified Communication and collaboration. The cloud services segment captured the biggest market share by solution in 2020 and is likely to maintain its dominance in the future years, owing to the increased adoption of cloud-based communications services across various industries in developing Asia-Pacific and Latin American countries.

    However, the M2M communication segment is predicted to grow significantly over the forecast period, owing to an increase in the adoption of M2M communication solutions among various SMEs in order to improve the speed of communication across the company. Furthermore, the increased adoption of new connection technologies such as 5G and IoT is expected to drive market growth in the future years.

    October 2022: NTT Communications Corporation (NTT Com) was looking to open permanent showroom called the 'Customer Experience Center (CEC)' in Bangkok, Thailand, where customers will be able to test out some of Japan's 5G and IoT technology. CEC presents eight solutions that can be used in Thailand as well. By providing a location where customers can test 5G and IoT solutions, NTT Com assists customers in resolving problems and doubts prior to deployment and contentiously selecting solutions required for DX.

    May 2022: NTT Communications Corporation (NTT Com), the NTT group's ICT solutions and international communications business, announced the launch of IoT Connect Mobile® Type A, or ICM(A), a one-stop IoT connectivity service for mobile connectivity via SIM cards that is supported by a management platform and IoT maintenance.

    B2B Telecommunication Enterprise Size Insights

    Based on Enterprise Size, the B2B Telecommunication market is segmented into Large Enterprise and SMEs. The SMEs segment is expected to exhibit the highest value during the projected period

    The growing usage of cloud communication, unified communication and collaboration, and VoIP solutions by large organisations in the media and entertainment sector is likely to fuel revenue growth in the worldwide B2B telecommunications market during the forecast period. Enterprises are incorporating new technologies to better their operations. IT service companies are critical players in this process. An emerging trend has reduced the load of hardware and other difficulties that enterprises encounter. Cloud-based options such as Software-as-a-Service, Platform-as-a-Service, and Infrastructure-as-a-Service are becoming more popular in the APAC and Eastern European markets due to their low cost.

    Figure 2: B2b Telecommunication Market Share By Enterprise Size 2021 (Usd Billion)

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    B2B Telecommunication Industry Vertical Insights

    Based on Industry Vertical, the B2B Telecommunication market is segmented into Retail, Media & Entertainment, Energy and Utilities, Healthcare, Transportation and Logistics, Banking, Financial Services and Insurance (BFSI), and Others. The media and entertainment is expected to exhibit the growing CAGR during the projected period.

    In terms of value, the BFSI segment is projected to be the most attractive segment in the B2B telecommunication market during the forecast period. However, the media and entertainment segment is anticipated to register high Y-O-Y growth rates throughout the period of forecast.

    Get more detailed insights about B2B Telecommunication Market Research Report – Forecast to 2032

    Regional Insights

    By Region, the study segments the market into North America, Europe, Asia-Pacific, Middle East & Africa, and South America. North America held the highest share of the B2B Telecommunications market by region in 2021, and it is expected to do so for the rest of the forecast period. This is owing to the presence of big competitors who offer cutting-edge solutions and make considerable investments in technologies, creating profitable opportunities for the market.

    The market is also expanding as a result of increasing industrialization, the expansion of diverse industry participants, and the increased demand for optimal communication networks to support the region's outsourced operations. The United States has the region's greatest market share due to its highly qualified workforce and emphasis on research and development.

    The Asia Pacific (APAC) region's B2B telecommunication market is expected to grow at the fastest rate in the B2B telecommunication market, owing to an increase in process outsourcing from various western countries in India's emerging economy, an increase in the adoption of advanced telecom solutions in the business sectors of developing countries such as China, India, South Korea, and others, and an increase in the number of B2B telecommunication service providers in this region.

    Increased need for a robust communication network in the established business sector, as well as the advent of secure telecommunication services in various industrial sectors, are driving significant growth in the B2B telecommunication market in Europe. As a result of urbanisation, increased penetration of technologically advanced solutions in developed areas of the Middle East and Africa region is contributing to the expansion of the B2B telecommunications industry in this region.

    Further, the countries considered in the scope of the B2B Telecommunication market are the US, Canada, Mexico, UK, Germany, France, Italy, Spain, Switzerland, Austria, Belgium, Denmark, Finland, Greece, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Sweden, Romania, Ireland, China, Japan, Singapore, Malaysia, Indonesia, Philippines, South Korea, Hong Kong, Macau, Singapore, Brunei, India, Australia & New Zealand, South Africa, Egypt, Nigeria, Saudi Arabia, Qatar, United Arab Emirates, Bahrain, Kuwait, and Oman, Brazil, Argentina, Chile, and others.

    Key Players and Competitive Insights

    Major market players are spending a lot of money on R&D to increase their product lines, which will help the B2B Telecommunication market grow even more. Market participants are also taking a range of strategic initiatives to grow their worldwide footprint, including new product launches, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations. Competitors in the B2B Telecommunication industry must offer cost-effective services and solutions to expand and survive in an increasingly competitive and rising market environment.

    Various B2B telecommunications market leaders are introducing new technologies for various industries in order to improve security and eliminate communication gaps between employees and businesses. Signzy, for example, introduced its video conferencing (VC) application for secure, private one-to-one communication between banks, other financial institutions, and their consumers in April 2020. As a result, a number of such advancements around the world promote market expansion. Furthermore, numerous IT and telecom firms are implementing virtual meeting software to improve business continuity among enterprises and raise their market value, which accelerates the B2B telecommunications industry's growth.

    Key Companies in the B2B Telecommunication Market market include

    Industry Developments

    • Q2 2024: Deutsche Telekom and Google Cloud expand partnership to accelerate cloud-native 5G core network innovation Deutsche Telekom and Google Cloud announced an expanded partnership to jointly develop and deploy cloud-native 5G core network solutions for enterprise customers, aiming to accelerate digital transformation in the B2B telecommunications sector.
    • Q2 2024: AT&T, Microsoft Ink Multi-Year Strategic Alliance to Deliver 5G Edge Solutions for Enterprises AT&T and Microsoft entered a multi-year strategic alliance to co-develop 5G edge computing solutions targeting enterprise customers, leveraging AT&T’s network and Microsoft Azure’s cloud capabilities.
    • Q2 2024: Vodafone Business launches new global SD-WAN service for multinational enterprises Vodafone Business launched a new global SD-WAN (Software-Defined Wide Area Network) service designed to help multinational enterprises securely manage and optimize their global network infrastructure.
    • Q2 2024: Sinch acquires MessageMedia for $1.3 billion to expand B2B messaging services Sinch, a cloud communications provider, acquired MessageMedia for $1.3 billion to strengthen its position in the B2B messaging market and expand its enterprise customer base.
    • Q3 2024: Orange Business Services and Cisco announce partnership to deliver secure SD-WAN for enterprises Orange Business Services and Cisco announced a partnership to deliver secure SD-WAN solutions for enterprise customers, aiming to enhance network security and performance for global businesses.
    • Q3 2024: BT Group wins multi-year B2B connectivity contract with UK government BT Group secured a multi-year contract to provide B2B connectivity and communication services to various UK government departments, supporting digital transformation initiatives.
    • Q3 2024: Telefonica Tech launches new cybersecurity suite for enterprise clients Telefonica Tech launched a new cybersecurity suite tailored for enterprise clients, aiming to address growing security challenges in the B2B telecommunications market.
    • Q3 2024: Verizon Business opens new 5G Innovation Lab in London Verizon Business opened a new 5G Innovation Lab in London to collaborate with enterprise customers and partners on developing next-generation B2B telecommunications solutions.
    • Q4 2024: Tata Communications acquires Kaleyra for $100 million to boost enterprise messaging Tata Communications completed the acquisition of Kaleyra, a cloud communications platform, for $100 million to enhance its enterprise messaging and B2B communication offerings.
    • Q4 2024: Lumen Technologies announces $500 million investment in new B2B fiber network expansion Lumen Technologies announced a $500 million investment to expand its B2B fiber network infrastructure across North America, targeting enterprise and government customers.
    • Q1 2025: NTT Ltd. launches global Private 5G platform for enterprise customers NTT Ltd. launched a global Private 5G platform, enabling enterprise customers to deploy secure, high-performance wireless networks tailored to their business needs.
    • Q1 2025: China Mobile and Ericsson sign $200 million contract for enterprise 5G solutions China Mobile and Ericsson signed a $200 million contract to deliver advanced 5G solutions for enterprise customers in China, focusing on industrial automation and IoT applications.

    Future Outlook

    B2B Telecommunication Market Future Outlook

    The Global B2B Telecommunication Market is poised for growth at 14.89% CAGR from 2024 to 2035, driven by digital transformation, demand for cloud services, and enhanced connectivity solutions.

    New opportunities lie in:

    • Invest in AI-driven analytics to optimize network performance and customer experience.
    • Develop tailored IoT solutions for industries like manufacturing and logistics.
    • Expand cybersecurity offerings to address increasing threats in telecommunications.

    By 2035, the market is expected to achieve substantial growth, reflecting evolving technological demands and competitive dynamics.

    Market Segmentation

    B2B Telecommunication Regional Outlook

    • US
    • Canada
    • Mexico

    B2B Telecommunication Solution Outlook

    • WAN Solution
    • Voice over IP (VoIP)
    • M2M Communication
    • Cloud Services
    • Unified Communication and Collaboration

    B2B Telecommunication Enterprise Size Outlook

    • Large Enterprise
    • Small and Medium Enterprises (SME’s)

    B2B Telecommunication Industry Vertical Outlook

    • Retail
    • Media & Entertainment
    • Energy and Utilities
    • Healthcare
    • Transportation and Logistics
    • Banking, Financial Services and Insurance (BFSI)
    • Others

    Report Scope

    Report Attribute/Metric Details
    Market Size 2023 USD 84.3 billion
    Market Size 2024 USD 96.8 billion
    Market Size 2032 USD 293.8 billion
    Compound Annual Growth Rate (CAGR) 14.9% (2024-2032)
    Base Year 2021
    Forecast Period 2024-2032
    Historical Data 2018-2020
    Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Segments Covered Solution, Enterprise Size, Industry Vertical, and Region
    Geographies Covered North America, Europe, Asia Pacific, Middle East & Africa, and South America
    Countries Covered The US, Canada, Mexico, UK, Germany, France, Italy, Spain, Switzerland, Austria, Belgium, Denmark, Finland, Greece, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Sweden, Romania, Ireland, China, Japan, Singapore, Malaysia, Indonesia, Philippines, South Korea, Hong Kong, Macau, Singapore, Brunei, India, Australia & New Zealand, South Africa, Egypt, Nigeria, Saudi Arabia, Qatar, United Arab Emirates, Bahrain, Kuwait, and Oman, Brazil, Argentina, and Chile
    Key Companies Profiled Comarch SA. (Poland), Deutsche Telekom AG (Germany), NTT Communications (Japan), and Verizon Communications Inc. (US). Vodafone Group PLC (UK), Orange S.A. (France), AT&T Inc. (US), Cisco Systems, Inc. (US), Amdocs Ltd (US), Telstra Corporation Limited (Australia) and others
    Key Market Opportunities Integration of advanced technology such as artificial intelligence and cloud-based technology
    Key Market Driver Rise in demand for B2B telecommunication among corporate and government organizations Rise in industrialization and urbanization in several countries

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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    FAQs

    How much is the B2B Telecommunication market?

    B2B Telecommunication market was USD 84.3 Billion in 2023.

    What is the market size for 2030, for the B2B Telecommunication market?

    The market size for B2B Telecommunication market is USD 293.8 Billion in 2032.

    What is the growth rate of the B2B Telecommunication market?

    Growth rate of the B2B Telecommunication market is 14.9%.

    Which region held the largest market share in the B2B Telecommunication market?

    The largest market share in the B2B Telecommunication market is North America.

    Who are the prominent players in the B2B Telecommunication market?

    Comarch SA. (Poland), Deutsche Telekom AG (Germany), NTT Communications (Japan), and Verizon Communications Inc. (US). Vodafone Group PLC (UK), Orange S.A. (France), AT&T Inc. (US), Cisco Systems, Inc. (US), Amdocs Ltd (US), Telstra Corporation Limited (Australia), and others.

    B2B Telecommunication Market Research Report – Forecast to 2032 Infographic
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